Privacy Policy

Introduction

Shivloy ("we", "our", "us") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard information when you use our services.

Information We Collect

We collect information that you provide directly, such as your name, email address, phone number, and company details when you submit a request for quote or contact us.

We may also collect usage data automatically, including IP address, browser type, and pages visited, to improve our services.

How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotations
• Process orders and manage your account
• Send relevant updates about your projects
• Improve our website and services
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist in our operations, subject to confidentiality agreements.

Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at privacy@shivloy.com.

Contact Us

For privacy-related enquiries, please contact us at privacy@shivloy.com or write to our head office.